Privacy Policy

Last updated: May 22, 2026.

1. Introduction and Commitment to Privacy

At Fastpay Casino, accessible at fastpaycasino-canada.com, we prioritize the protection and security of your personal data. We are committed to safeguarding the privacy of our Canadian players. This Privacy Policy outlines how we collect, use, store, and protect the information you provide when using our services.

We operate in accordance with applicable Canadian data protection laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, the provincial requirements set out by the Alcohol and Gaming Commission of Ontario (AGCO) and iGaming Ontario (iGO). We treat your data with the same level of care you expect when making a "snipe" on a major progressive jackpot like Mega Moolah.

2. Information We Collect

To provide you with a seamless gaming experience, we collect various types of information:

A. Personal Identification Information

When you register for an account, we collect information required to verify your identity and age, such as your full name, date of birth, residential address, email address, and phone number. This ensures that you are of legal age to gamble in your respective province — whether you are playing from a "loonie"-friendly local pub in Ontario or your home in British Columbia.

B. Financial and Transactional Data

Because we support trusted Canadian payment methods like Interac e-Transfer, Interac Online, iDebit, InstaDebit, Visa, Mastercard, and various cryptocurrencies, we collect necessary transaction data. This includes deposit/withdrawal amounts, transaction IDs, and limited payment method details required to process your funds in CAD. We do not store your full credit card number or bank credentials on our servers.

C. Technical and Usage Data

We automatically collect information about your interaction with our platform, such as your IP address, browser type, device information, and login times. This helps us ensure your account security and optimize your gameplay, whether you are enjoying live dealer blackjack, spinning the reels on Starburst, or betting on an NHL game involving the Toronto Maple Leafs or the Edmonton Oilers.

3. How We Use Your Information

We use the data collected for the following purposes:

  • Account Management: To set up, manage, and secure your player account.
  • Regulatory Compliance: To comply with provincial regulations (such as iGaming Ontario) and federal anti-money laundering (AML) laws.
  • Processing Transactions: To facilitate your deposits in CAD and ensure your withdrawals arrive promptly.
  • Personalization: To provide tailored gaming experiences, such as notifying you about match bonuses or free spin offers. Please note that for Ontario residents, bonuses require manual opt-in in compliance with iGO rules.
  • Customer Support: To provide bilingual support (English and French) to address your inquiries, whether you have a question about wagering requirements (typically 30-40x) or need help with a transaction.
  • Marketing: To send you promotional content, provided you have opted in.

4. Legal Grounds for Processing

We process your personal information based on:

  • Contractual Necessity: To perform the contract of providing you with gaming services.
  • Legal Obligation: To fulfill requirements mandated by gambling regulators, including identity verification and responsible gambling monitoring.
  • Legitimate Interests: To improve our platform, prevent fraud, and ensure the security of our site.
  • Consent: Where you have provided explicit consent for marketing communications.

5. Security of Your Data

We employ industry-standard encryption protocols (SSL/TLS) to ensure that your data is protected during transmission. Our servers are secured with advanced firewalls, and we limit access to your personal data to authorized personnel only. We take the "bar down" approach to security — precise, reliable, and protective of your interests.

6. Sharing of Information

We do not sell your personal information to third parties. We may share your data with:

  • Payment Service Providers: To process your CAD transactions via Interac or other providers.
  • Regulatory Bodies: To fulfill our mandatory reporting requirements in provinces like Ontario, Alberta, or British Columbia.
  • Service Providers: Trusted partners who assist in platform operations, such as data analytics or customer service software providers.
  • Legal Authorities: If required by law or in response to a valid court order.

7. Responsible Gambling and Data Privacy

Your well-being is our priority. As part of our commitment to responsible gambling, we monitor activity to identify signs of problem gambling. If we identify potential concerns, we may reach out to you or restrict account access. We strongly encourage players who feel their gaming is becoming an issue to utilize resources such as:

  • ConnexOntario: 1-866-531-2600.
  • Problem Gambling Helpline: 1-888-230-3506.
  • iGamingOntario.ca.

Data related to your responsible gambling settings (such as deposit limits or self-exclusion status) is treated with the highest level of confidentiality and stored in accordance with regulatory mandates.

8. Your Rights

Depending on your province of residence, you may have the following rights regarding your personal information:

  • Right to Access: You can request a copy of the personal information we hold about you.
  • Right to Rectification: You can ask us to correct inaccurate or incomplete data.
  • Right to Erasure: You may request the deletion of your data, subject to our legal obligations to retain records for regulatory purposes (e.g, AML requirements).
  • Right to Withdraw Consent: You can opt out of marketing communications at any time.

To exercise these rights, please contact our support team at [email protected].

9. Cookies and Tracking Technologies

We use cookies to enhance your experience. These allow our site to remember your preferences, such as your preferred currency (CAD) or game filters. You can control cookie settings through your browser, but please be aware that disabling them may affect the functionality of our games, such as our hockey-themed slots or live dealer rooms.

10. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, or as required by law. For instance, financial records regarding your "loonie" and "toonie" deposits must be kept for a period mandated by provincial regulatory authorities, typically between five to seven years.

11. International Transfers

While we are optimized for the Canadian market, our technical infrastructure may involve data processing in jurisdictions outside of Canada. In such instances, we ensure that the recipient country provides an adequate level of data protection or that standard contractual clauses are in place to safeguard your data to the same standard required by PIPEDA.

12. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in legislation or our operational procedures. We will notify you of any significant updates via email or by posting a notice on our homepage. We recommend reviewing this policy regularly to stay informed.

13. Contact Us

If you have any questions, concerns, or feedback regarding your data, or if you simply want to "chirp" at our support team about a recent "snipe" you made on a progressive slot, please feel free to reach out.

For all privacy-related inquiries, contact us at:

Email: [email protected].

We are here to ensure that your experience at Fastpay Casino is nothing short of a "beauty." Our team is dedicated to transparency and the highest standards of data integrity for our Canadian players.

Fastpay Casino responsible gaming